1. Authentic Biscotto Stones Handmade, premium quality stones from trusted artisans and tested extensively for professional-grade results.
2. Perfect Baking Results Thanks to the stone’s unique properties, your dough will rise beautifully, and you’ll get those signature leopard spots on your crust. Plus, the stone ensures no burnt bottoms—just perfectly baked pizzas and breads every time.
3. Excellent Heat Retention Our Biscotto stones hold heat exceptionally well, allowing you to bake multiple pizzas or breads consecutively without long wait times. This means you can bake more per hour, making your cooking more efficient and enjoyable.
4. Safe Delivery We use only the best quality packaging materials to ensure your Biscotto stone arrives intact. If it doesn’t, we’ll replace it—guaranteed.
5. Fast, Tracked Shipping Receive your order in 3–4 business days within Europe, and 5–8 days internationally. You’ll get a tracking number to follow your shipment every step of the way.
6. Satisfaction or Refund Not happy? We’ll make it right or refund you.
7. Tested in Real Ovens We personally use and test our stones in multiple ovens such as Ooni, Gozney, Cozze, Witt, Effeuno to ensure you get the best possible product performance.
See the results of our Biscotto stones in action—check out our Gallery!
How do I prepare the Biscotto stone before first use?
1. Wipe the smooth surface of the biscotto stone with a minimally damp cloth to remove any dust from production.
2. Place the biscotto stone in the oven and set it to the lowest temperature for 20 minutes. Turn off the heat and let the stone cool completely.
3. Heat the biscotto stone at medium temperature for 20 minutes. Turn off the heat and let it cool completely.
4. Finally, heat the biscotto stone at high temperature for 20 minutes. Turn off the heat and let it cool completely.
The Biscotto stone is now ready for baking!
Note: This is for the first time use only or if you kept the stone outside during winter.
How should I clean the Biscotto stone?
1. Use a soft metal brush to gently remove any baked-on residue.
2. For tougher stains or residue, you can burn off the remains by heating the Biscotto stone at the highest oven temperature.
3. Never wash the Biscotto stone, as it will cause damage.
What is the correct surface to bake on?
Always use the smooth surface of the Biscotto stone for baking.
Can the stone be stored outdoors?
The Biscotto stone can be left inside an outdoor oven, but if the oven is covered, condensation may form and make the Biscotto stone wet. When you heat the oven, this moisture can cause a sudden temperature change—called temperature shock—which may cause the stone to crack - therefore make sure your Biscotto stone is cold when you cover the oven. Some people experience cracking when they leave their ovens outside during the winter, so it’s recommended to bring the Biscotto stone indoors during colder months or extended periods of disuse.
Can the stone be cut?
Yes, the Biscotto stone can be cut to size quite easily using common tools such as an angle grinder or a Dremel. The disc that typically comes included with a Dremel or grinder is often a standard fiberglass-reinforced cutting disc, which can be used effectively for this purpose. You can also use a diamond cutting disc.
What is the maximum temperature I can bake on the Biscotto stone ?
You can safely bake on our Biscotto stones at temperatures around 480°C (896°F). While it’s possible to push it to 500°C (932°F), it’s generally unnecessary for most baking purposes and won’t significantly improve your results. For neapolitan pizza, we recommend 460-470c.
How do I know if your Biscotto stone is authentic?
You can test the authenticity by baking on the Biscotto stone at 450–480°C (842–896°F) and observing the perfect leopard spots on your pizza crust. Unlike lower-quality stones, our Biscotto stone won’t burn the bottom of your pizza before it’s fully cooked. Our Biscotto stones also retain heat much better, allowing you to bake pizzas faster because the Biscotto stone reaches and maintains the correct temperature more efficiently. Having sold hundreds of Biscotto stones with zero complaints about quality, we are confident you will receive only the best.
When will you ship my order?
Typically, orders shipped to EUROPE, such as Germany, Sweden, Denmark, and France arrive within 3 to 4 business days.
INTERNATIONAL deliveries to countries such as the USA, New Zealand, Australia, and many others usually take between 5 to 8 business days.
Occasionally, holidays or unforeseen circumstances such as sickness may cause slight delays. We appreciate your patience and assure you that we are doing our best to get your order to you as quickly as possible.
What happens if my stone arrives cracked?
We guarantee you will receive the stone you paid for. If it arrives cracked due to shipping, we will send you a replacement. To process the claim, please contact us by email at support@saputobiscotto.com within 24 hours of receiving your order. Unfortunately, if you don’t contact us within this timeframe, we won’t be able to replace the stone because we cannot get compensation from the courier.
When you contact us, please provide clear photos of:
1. The package from all six sides (top, bottom, and all four sides)
2. The inside packaging
3. The damaged stone itself
These images are necessary to file a compensation claim with the courier. We kindly ask for your understanding and patience during this process, as the damage is beyond both your and our control. Thank you for your cooperation.
Can I return my order?
Yes, you can return your order as long as the Biscotto stone has not been used. If the Biscotto stone has been used, returns are not accepted. For returns, you will be responsible for the return shipping costs and ensuring the Biscotto stone arrives safely back to us. To initiate a return, please contact us by email at support@saputobiscotto.com.
Can I cancel my order?
Yes, you can cancel your order, but please contact us as soon as possible. If your order has already been packaged or the shipping label purchased, you will be responsible for those costs. If we have not yet packaged your order or purchased shipping, cancellation is free of charge.
How thick is the Biscotto stones?
The listed thickness on the product page is an average measurement. Since each Biscotto stone is handcrafted, slight variations in thickness are normal—some stones may be a bit thicker or thinner. These differences do not affect performance in any way and are a natural result of traditional artisan production.
If the Biscotto stone has been stored outside ( Covered ) or you live in a high-humidity area, it’s a good idea to let it warm gradually. Preheating the stone for 10 minutes at the lowest temperature setting before baking can help evaporate any moisture and prevent sudden temperature changes that might cause cracking.
This step is optional, but it adds an extra layer of protection—especially in damp conditions.
Is there a difference between your Biscotto stones?
We work with trusted suppliers to provide premium Biscotto stones, including Saputo and others of equally high quality. In some cases, depending on availability, you may receive a stone from a different artisan source. Both types perform equally well—we’ve sold hundreds of each without a single complaint.
We use both stones ourselves in a variety of ovens and have tested them extensively. Both hold heat exceptionally well, deliver beautiful leopard spotting on your pizza, and never burn the bottom before the top is fully cooked. There is truly no difference in baking performance. Rest assured, all our Biscotto stones are carefully selected for top results, and your satisfaction is fully guaranteed.
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